When our clients entrust us with the transport of their valuable goods, we recognise that it is our responsibility to transport each shipment safely and securely from collection through to delivery.
Our team of GDP-trained staff proactively tracks each shipment throughout the transport process to ensure that each order arrives to plan. As soon as we encounter a delay, we aim to inform all parties so that delivery windows can be adjusted and impacts minimised.
We have a set of standard operating procedures designed to ensure that all transport incidents and deviations are investigated and resolved within our agreed timeframe. In addition, we provide tracking information and delivery documentation which you can access via our MyTPI platform.